Privacy Policy
Last Updated: May 01 2021
This Privacy Policy describes how Capital City Finance LLC, the owner of this website, collects, uses, and shares information collected through the website www.unlockyourbill.com and its sub domains and sub URL's when you interact with this site or use the Services as described in our Terms of Service (the "Services").
Changes will be notified to you by revising the date at the top of the policy. You can check this page when you access the website to ensure you are reading our current privacy policy.
If you have concerns or questions about privacy and the use of any personal information you may have entered into our website contact customercare@unlockyourbill.com and we will respond within 2 business days.
Collection of Information
Private Information we may have in our possession about you.
In order to provide the functionality to you which is the core purpose of you using this website we may from time to time collect personal information about you.
This information could be:
Personal information that you specifically opt in to enter, such as your name, email address, postal address, phone number or other information provided to either write a review on a solar company or product or to request quotes from one or more solar companies:
If you choose to log in using a social media login account, such as your Facebook Login, we could be given access to details of that social media account; and
In order to provide you targeted location services we may use your IP address or details of the device, operating system or mobile network you are using to browse our site; and
Our sites may use cookies to track your progress in using our site and services and to ensure you do not have to enter details more than once. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience; and
Pixels are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage, or collect information for analytics. These cookies and tracking pixels may be disabled in your browser. For information on this search “disabling cookies” in your browser help menu.
How we use information:
We use the information we collect to provide, maintain, and improve our services. Specifically, we may also use the information we collect to:
How we share information:
Links to other websites
The Services may contain links to other websites and services. We are not responsible for the privacy policy or other practices employed by sites and services linked to or from our Services nor the information or content available there.
Sharing your personal information with third parties
Your personal information will only be shared with third parties where you have requested us to do this or requested us to provide a service to you that requires us to do so (for example if you request us to collect competing quotes from solar companies your details would be sent to these companies only).
In the event this is done then we will ensure that we have a contractual privacy clause with such third parties ensuring that your data will not be re-used for any other purpose than the specific purpose that we shared the data with the third party and that such third party will delete your personal information and ours or your request.
Advertising tracking pixels and other personal information we receive from third
parties.
From time to time we pay advertise the content and tools on
unlockyourbill.com by way of adverts on other websites such as Google Adwords, Google Display and
Facebook advertising. These third party advertisers use tracking cookies and pixels and feedback
information to us on your interaction with our adds on their platform. Such information does not
identify you personally and you can prevent these third party advertising platforms from tracking
your interaction in accordance with the settings and privacy policies of those third party
platforms.
Privacy Complaints
At first instance privacy complaints should be directed to customercare@unlockyourbill.com.
If you are not satisfied with our resolution of your complaint you may refer your unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States.
If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Under certain conditions, you may be able to invoke binding arbitration to resolve your complaint. UnlockYourBill is subject to the investigatory and enforcement powers of the Federal Trade Commission.
When we process your personal data we will only do so in the following situations:
Cookies and Trackers
Most web browsers are set to accept cookies by default. If
you prefer, you can usually choose to set your browser to remove or reject browser cookies, although
some Services may not function properly if you disable cookies. Also, this site uses Google
Analytics. To opt out of Google Analytics please visit www.google.com/settings/ads
For more information about cookies and trackers, please visit our Cookie Policy.
Promotional Communications by Email or Text Message
You may opt out of
receiving promotional emails from unlockyourbill. om or our partners by following the instructions
in those emails or by contacting us. If you opt out of a specific email list, we may still send you
non-promotional messages, such as those about your account or our ongoing business relations.
Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at customercare@unlockyourbill.com, or by writing to us at:
Office: 12348 B Ventura Blvd. Suite # 123, Studio City CA. 91604
Email: customercare@unlockyourbill.com
© Copyright 2022 Capital City Finance LLC